Podisodic Privacy Policy
Podisodic collects and processes limited information to operate the app, deliver features such as playback, discovery, notifications, listener tips, Podcast Creator accounts, payouts, feedback handling, and optional backend sync, and improve quality, reliability, performance, and user experience.
For privacy questions or requests, contact help.podisodic@gmail.com. Listener app identifiers do not require an account name, but can still link activity to the same app installation. They are not necessarily anonymous.
Information We Collect
- Analytics on App activity (e.g. screens viewed, app opens)
- Analytics on podcast, audiobook, topic, and feature metadata (e.g. content type, source screen, result counts, playback actions, and feature usage)
- Analytics on Technical metadata (e.g. app version, platform, device/app identifiers provided by analytics SDKs)
- App-specific identifiers we generate to operate backend features (for example, an app-specific user ID and install ID)
- Network information received by our hosting providers, including IP addresses and request headers, to handle requests, limit abusive traffic, and diagnose service issues
- Notification-related device metadata if notifications are enabled (for example, push token, platform, app version, locale, and timezone)
- Subscription, topic, audiobook, like, and preference data used to support app features (for example, feed URLs, podcast titles, followed topics, saved audiobooks, like state, and notification preference status)
- Search and discovery metadata, such as query length, filters, result counts, selected result type, and recent searches stored on your device
- Performance and diagnostics data, such as startup timing, screen navigation timing, artwork cache behavior, feed refresh timing, timeout counts, and cache diagnostics
- Listener tip activity, such as tip amount, currency, product ID, purchase platform, transaction or receipt identifiers, purchase status, refund or reversal status, show/feed, episode target, timestamps, and related verification metadata
- Optional listener tip message content and optional listener display name, if you choose to provide them
- Podcast Creator account information, such as Podcast Creator email, display name, claimed podcast/feed, ownership verification status, payout setup status, and Podcast Creator support activity
- Podcast Creator payout information needed to send payments, including payout method details and masked account information; full bank account details are stored separately in encrypted form when provided
- Feedback and feature request message content that you choose to submit to us through the app
Recommendations, Search, And Discovery
When you submit a recommendation request, its text and any refinement choices are sent to our recommendation service. Cloudflare hosts this service and its AI models may interpret your request into listening preferences. Request text and interpreted preferences may also be sent to our Supabase-hosted ranking service to select results. Avoid including sensitive personal information in requests.
Personalized discovery and Surprise me may send a limited selection of listening signals, including public podcast feed URLs, episode identifiers, coarse listening strength, followed shows, and identifiers of previously played episodes. These signals help choose relevant results and avoid repeats; this does not upload downloaded audio files.
When you select Helpful, Not for me, a replacement, or a reason why a result did not fit, we store structured feedback with recommendation/show identifiers, request and session identifiers, timestamps, platform, and ranking version. Discovery events may also include topic identifiers, selected results, result counts, and whether results loaded successfully. We use this information to operate, evaluate, and improve discovery.
Search and topic requests must be sent to the services that return results. Local search history and the text needed to answer a request are distinct from product analytics: our analytics wrapper filters raw search queries and uses lengths, counts, or hashed identifiers for many content-related events. A hashed identifier can still link related activity and is not necessarily anonymous.
Information Stored On Your Device
- Podcast subscriptions and settings
- Followed topics, topic settings, and cached topic episode matches
- The original text of a recommendation request when you choose to follow that request as a topic
- Saved audiobooks, audiobook settings, chapter metadata, and audiobook progress
- Liked episodes, liked podcasts, playlists, queue state, and recent searches
- Playback history and resume positions
- Cached episode metadata and artwork references
- Playlists and downloaded episode file paths
- Downloaded podcast or audiobook audio files when you choose to download audio for offline playback
Information We Do Not Intentionally Collect in Analytics
- Message content submitted in feedback text boxes
- Tip message text or listener display names submitted with tips
- Full bank account or routing numbers
- Email addresses, phone numbers, passwords, auth tokens, or secrets in analytics event properties
- Full search query text where query-length or result-count data is sufficient
How We Use Information
- To understand feature usage and improve product decisions
- To diagnose bugs and improve reliability/performance
- To monitor app stability and lifecycle behavior
- To provide podcast, audiobook, topic, library, playlist, queue, and playback features
- To register devices for new-episode notifications and deliver those notifications when enabled
- To sync subscription, notification, like, topic, audiobook, and discovery state needed for backend-supported features
- To extract and display podcast support links, social links, show notes, timestamps, and related metadata from public feeds and show notes
- To verify listener tip purchases and record Podcast Creator support activity
- To calculate platform fees, Podisodic fees, Podcast Creator net amounts, refunds, reversals, and payout eligibility
- To operate Podcast Creator account, ownership verification, dashboard, and payout workflows
- To investigate failed purchases, duplicate charges, refunds, chargebacks, fraud, abuse, and other payment support issues
- To receive, review, and respond to feedback and feature requests you send us
Listener Tips
If you send a tip to a Podcast Creator, we process information needed to show the tip in the app, verify the purchase with Apple or Google, record the support activity for the Podcast Creator, calculate fees and Podcast Creator earnings, and handle refunds, reversals, payment issues, or fraud checks. Tips are optional one-time purchases and do not unlock premium content, subscriptions, or additional access.
Optional Tip Messages And Names
When sending a tip, you may choose to add a short message or display name. These fields are optional. If provided, they are stored with the tip and shown to the Podcast Creator in their dashboard or support activity tools. They are not intended for public display in the app.
Podcast Creator Accounts And Payouts
Podcast Creators may create accounts, claim and verify ownership of podcast feeds, view support activity, and add payout details. Payout information is used to send Podcast Creator earnings and manage payout support. Full bank account and routing numbers, when provided, are stored separately in encrypted form. Normal dashboard and status APIs use masked account information, such as account type and last four digits, rather than returning full bank details.
Service Providers
We use third-party service providers to operate parts of Podisodic. These providers may process information on our behalf over encrypted connections (HTTPS), including:
- PostHog for product analytics
- Cloudflare for recommendation hosting, AI-assisted interpretation of recommendation requests, request handling, and service reliability
- Supabase for backend storage, sync, edge functions, likes, notifications, topic/audiobook metadata, social-link metadata, diagnostics, feedback workflows, Podcast Creator accounts, ownership verification, listener tips, purchase verification, and payout workflows
- Firebase Cloud Messaging for push notification delivery
- Resend for forwarding feedback, feature requests, Podcast Creator account emails, and support-related emails
- Apple App Store and Google Play for processing in-app purchases, purchase verification, refunds, and billing support
Third-Party Content Sources And Links
Podisodic uses third-party content sources and directories such as podcast RSS feeds, Podcast Index, Apple Podcasts/iTunes metadata, and audiobook sources such as LibriVox or Internet Archive metadata where available. Podcast websites, social links, support links, Apple Podcasts links, Spotify links, Patreon links, email links, and other external links may open third-party services that have their own privacy practices.
Streaming or downloading audio, loading artwork, and requesting feed or directory data connects to the relevant hosting providers. Those providers receive network information such as your IP address, requested resource, and request headers, and may apply their own logging, measurement, or advertising practices. Our statement that we do not use your data for advertising does not describe the practices of independent podcast publishers or hosting services.
Push Notifications
If you enable push notifications, Podisodic may register your device with a push token and related metadata such as platform, app version, locale, and timezone so we can deliver new episode notifications. You can disable notifications through your device settings or in-app notification controls where available.
Feedback And Support Messages
If you submit feedback or a feature request through the app, the message content you provide is stored so we can review it and may also be forwarded to our support inbox. We do not include that message text in analytics event properties.
Data Sharing
We do not sell personal data. Information may be processed by our service providers to operate notifications, analytics, backend sync, listener tips, Podcast Creator accounts, payout workflows, purchase verification, refunds, fraud prevention, and support workflows, and is not used for advertising.
Data Retention
Retention depends on the information and its purpose:
- Local library, listening progress, searches, and downloads remain until removed through app controls, device storage management, or deletion of the app, subject to any device backups you maintain.
- Backend subscriptions, preferences, and notification records support ongoing features. Recommendation feedback, analytics, and operational records support quality analysis, troubleshooting, and abuse prevention. Their retention depends on continued operational need and the retention settings of the relevant service.
- Support correspondence is retained as needed to resolve and document requests.
- Purchase, creator payout, and dispute records may need to be kept after a deletion request for accounting, tax, fraud prevention, or legal obligations.
Deleting the app does not automatically delete server-side records or copies in service-provider backups. Contact us to request deletion of information we can associate with you. Where we must retain information, we will explain the applicable reason when responding to your request.
Privacy requests are handled individually through support. An app identifier helps locate records but does not by itself prove ownership. If we cannot reliably identify the relevant records or verify a request, we will explain the limitation and any additional information needed, subject to applicable law. Continuing to use the app after deletion may create new records needed for that use.
Some identifiers stored in device secure storage may remain after the app is removed. Removing the app does not guarantee removal of those identifiers or copies in device backups.
OPML Import And Export
If you import or export subscriptions using OPML, the file is created or processed on your device and then handled through the system file picker or share sheet you choose to use. Imported subscriptions become normal app subscriptions and may be stored locally or synced to backend features such as notifications if those features are enabled.
Your Choices
You can disable notifications in device settings and remove local subscriptions, topics, saved books, downloads, playlists, queue items, and search history through available app controls. You can choose not to submit recommendation prompts, feedback, tip messages, or support messages.
Contact help.podisodic@gmail.com to request access, correction, deletion, or information about processing associated with your use of Podisodic. Because listeners do not need a named account, we may need an app identifier or other limited information to locate records, and additional information to verify your request. Contact us before uninstalling if you want help locating those records. Never send passwords, authentication tokens, or full payment details in a deletion request.
Depending on your location and applicable law, you may also have rights to object to or restrict processing, receive a portable copy of data, withdraw consent where processing relies on consent, or complain to a relevant privacy regulator. Withdrawal does not affect processing that was lawful before withdrawal. Creator account and payout questions can also be sent to creators@podisodic.com.
International Processing
Our providers may process information in the United States and other countries. Privacy protections can differ by location. Contact us for information about the providers and safeguards applicable to your data.
Children's Privacy
Podisodic is not directed to children under 13.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.